Courses
Secretarial, receptionist, and telemarketing
Home / Services
Courses We Offer
our Courses and Diplomas at AdminExesia have been developed to give you practical hands-on experience, so that you can put your skills in to practice, as soon as you’ve completed the course. With courses, All our open courses can be trained as live, virtual, remote courses via Zoom and also Face to Face workshops. we are providing the below services
Telemarketing courses
Improving communication skills
The importance of voice and attitude
Secretarial courses
rounding in essential secretarial skills. The training is hands-on and practical, so you can be confident of being able to apply your new skills straightaway in the workplace.
Receptionist courses
A Receptionist course designed to equip you with all the essential skills you’ll need to be an integral member of any company in this crucial role.
Telemarketing courses
This course will ensure your staff always project the correct image to your potential customers to make sure your company stands out from the crowd. It has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls. It is written with both the customer and the organisation in mind to maximise on potential sales.
Why customers buy ?
Customer transition and the psychology of buying; how to match sales with customer needs and wants; creating powerful ‘attention-getters’ designed specifically to improve the positioning of your products and organisation with the customer.
Opening the call
How to create impact and capture the customer’s interest in the first few vital seconds of the call. Developing high impact statements and questions that keep you in control and make the customer want to listen to you.
Questioning techniques and need finding
Adding value to your product; how to present both known and unknown benefits.
Benefit selling
Adding value to your product; how to present both known and unknown benefits.
Closing skills
Closing with confidence and recognising when to close the client
Handling objections
Understanding the types of objection; dealing with objections effectively; overcoming the gate-keeper; keeping control during a call.
Appointment making
How to capture the clients attention, build rapport and make quality appointments.
Secretarial courses
What do secretaries do? Secretaries, on the other hand, involve themselves in the more administration-based tasks of a business, such as data entry and filing. You can get started with a career in administration having no experience in reception work, although some knowledge in related areas is beneficial. A good understanding of English, numeracy skills and IT skills are also useful. Build the knowledge and skills you’ll need to pursue a rewarding career as a PA or secretary, with an exclusive online course from .us
Secretarial Diploma
This diploma will give you a great grounding in essential secretarial skills. The training is hands-on and practical, so you can be confident of being able to apply your new skills straightaway in the workplace.
Legal Receptionist Diploma
Professionally trained legal receptionists are in high demand by employers. This diploma will help you gain the all-round skillset to enable you to confidently manage the front of house operation within any legal firm.
Administrative Assistant Diploma
Adminexesia specialises in offering world-class secretarial training, and this diploma will provide you with a highlevel, well-rounded administrative skillset that will impress any potential employer.
Receptionist courses
What do Receptionist do? Along with greeting visitors, receptionists are tasked with office-based tasks, from ordering supplies to making travel arrangements. You can get started with a career in administration having no experience in reception work, although some knowledge in related areas is beneficial. A good understanding of English, numeracy skills and IT skills are also useful. Build the knowledge and skills you’ll need to pursue a rewarding career as a receptionist, with an exclusive online course from us.
Receptionist Training Course Diploma
People can underestimate the skills required to work as a receptionist. Often juggling numerous tasks at once; maintaining calm and controlled at all times is essential. This diploma will give you the skills employers want!
Minute Taking Skills Online
Minute Taking Skills has been created to bring your minute taking and note taking skills into the 21st Century, to ensure you’re up to date with the latest technology and best practice guidelines.
Professional Receptionist Essentials
The Professional Receptionist Essentials course has been designed to give people the chance of becoming the best receptionist they can be.
Telephone Techniques - Seminar
This one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role and needs to develop their telephone communication skills.
Why choose Adminexesia Training for secretarial & receptionist courses?
- Recruiters recognise Adminexesia Training as a school of excellence. When you add qualification to your CV, you are immediately considered a cut above the rest.
- Our range of secretarial and receptionist courses covers everything from minute taking to telephone techniques and administrative training.
- Our seminars and online secretarial courses are ideal for anyone who wants to brush up on their administrative skills.
- You can combine your secretary and receptionist training with a related Adminexesia Training course to enhance your skills and improve your employability.
- Our training options are flexible, and we can accommodate remote study if you would prefer to learn administration skills at home.